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Dynamics 365 App Designer Missing

Microsoft Dynamics CRM Forum

Mert2run picture

Mert2run asked a question on

App Designer not showing in Dynamics 365

Hello,

We recently upgraded to 8.2, and the App designer(My App) is not showing under the settings section Settings > Application > My App .  I  create and edit apps under solution but how to manage securtiy role for new apps.

Microsoft Dynamics 365Version1612(8.2.1.178) (DB8.2.1.178) online

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moko33 picture

moko33 responded on

App Designer not showing in Dynamics 365

That's Strange thing that happens within all CRM/365 setups of the newest Version nbr.

You need to go into one of the existing apps (sales app / service app, ...) and here you are: the Settings=>"My Apps" navigation pane is still there.

I think it must be a bug that this navigation pane isn't available form your default business app (Dynamics 365 - custom).

Laurent Riet picture

App Designer not showing in Dynamics 365

Hello,

same here but on prem ...what should I do?

Michel van den Brink picture

App Designer not showing in Dynamics 365

Hello,

For version 8.2:

The 'My Apps' item in the main menu (SiteMap) points to this page:

https://organizationname.crm.dynamics.com/tools/AppModuleContainer/applandingtilepage.aspx

Here is the node you are missing from your SiteMap XML:

<Group Id="Application" ResourceId="Menu_Label_Application" DescriptionResourceId="Menu_Label_Application" ToolTipResourseId="Menu_Label_Application_ToolTip" IntroducedVersion="8.1.0.0">   <SubArea Id="nav_interactive_service_hub" ResourceId="Interactive_Service_Hub_SubArea_Title" DescriptionResourceId="Interactive_Service_Hub_SubArea_Description" ToolTipResourseId="Interactive_Service_Hub_SubArea_ToolTip" Icon="/_imgs/InteractiveServiceHub_32.png" Url="/engagementhub.aspx" AvailableOffline="false" IntroducedVersion="8.1.0.0" />   <SubArea Id="nav_app_modules" ResourceId="App_Modules_SubArea_Title" DescriptionResourceId="App_Modules_SubArea_Description" ToolTipResourseId="App_Modules_SubArea_ToolTip" Icon="/_imgs/AppModules_32x32.png" Url="/tools/AppModuleContainer/applandingtilepage.aspx" AvailableOffline="false" Client="Web" IntroducedVersion="8.1.0.0" /> </Group>

You could use the SiteMap editor from the XrmToolBox to restore this node.

For version 9.0:

The 'My Apps' item in the main menu (SiteMap) points to a WebResource named 'msdyn_appmanagementcontrol'

You could open this web resource directly to get the same page.

https://organizationname.crm.dynamics.com/WebResources/msdyn_appmanagementcontrol                      

Here is the node you are missing from your SiteMap XML:

<Group Id="Application" ResourceId="Menu_Label_Application" DescriptionResourceId="Menu_Label_Application" ToolTipResourseId="Menu_Label_Application_ToolTip" IntroducedVersion="8.1.0.0">   <SubArea Id="nav_app_modules" ResourceId="App_Modules_SubArea_Title" DescriptionResourceId="App_Modules_SubArea_Description" ToolTipResourseId="App_Modules_SubArea_ToolTip" Icon="/_imgs/AppModules_32x32.png" Url="$webresource:msdyn_appmanagementcontrol" AvailableOffline="false" Client="Web" IntroducedVersion="8.2.0.0" /> </Group>


You could use the SiteMap editor from the XrmToolBox to restore this node.

Laurent Riet picture

App Designer not showing in Dynamics 365

Thanks a lot, it worked perfectly well!

Jonathan Blackham picture

App Designer not showing in Dynamics 365

Judy17 picture

Judy17 responded on

App Designer not showing in Dynamics 365

Hi,

In case you don't have "My App" in Settings, you can navigate to it by path "https: //instancename.crm.dynamics.com/tools/AppModuleContainer/applandingtilepage.aspx"

Replace inastancename.crm with your org and region specific path.

BR,

Judy

Ben Walker picture

App Designer not showing in Dynamics 365

Rather than editing the sitemap by hand, the XRMToolBox Sitemap Editor Plugin has an 'Add Default Sitemap Group' option (right-click on an area to see the option). This allows you to reinstate missing areas like Application and Process Center if they have been removed.

Make sure to select 'Add child components too' to add the appropriate sub groups within these groups.

I only found this out today when investigating the same issue - XRM toolbox to the rescue yet again!!!

moko33 picture

moko33 responded on

App Designer not showing in Dynamics 365

That's Strange thing that happens within all CRM/365 setups of the newest Version nbr.

You need to go into one of the existing apps (sales app / service app, ...) and here you are: the Settings=>"My Apps" navigation pane is still there.

I think it must be a bug that this navigation pane isn't available form your default business app (Dynamics 365 - custom).

Michel van den Brink picture

App Designer not showing in Dynamics 365

Hello,

For version 8.2:

The 'My Apps' item in the main menu (SiteMap) points to this page:

https://organizationname.crm.dynamics.com/tools/AppModuleContainer/applandingtilepage.aspx

Here is the node you are missing from your SiteMap XML:

<Group Id="Application" ResourceId="Menu_Label_Application" DescriptionResourceId="Menu_Label_Application" ToolTipResourseId="Menu_Label_Application_ToolTip" IntroducedVersion="8.1.0.0">   <SubArea Id="nav_interactive_service_hub" ResourceId="Interactive_Service_Hub_SubArea_Title" DescriptionResourceId="Interactive_Service_Hub_SubArea_Description" ToolTipResourseId="Interactive_Service_Hub_SubArea_ToolTip" Icon="/_imgs/InteractiveServiceHub_32.png" Url="/engagementhub.aspx" AvailableOffline="false" IntroducedVersion="8.1.0.0" />   <SubArea Id="nav_app_modules" ResourceId="App_Modules_SubArea_Title" DescriptionResourceId="App_Modules_SubArea_Description" ToolTipResourseId="App_Modules_SubArea_ToolTip" Icon="/_imgs/AppModules_32x32.png" Url="/tools/AppModuleContainer/applandingtilepage.aspx" AvailableOffline="false" Client="Web" IntroducedVersion="8.1.0.0" /> </Group>

You could use the SiteMap editor from the XrmToolBox to restore this node.

For version 9.0:

The 'My Apps' item in the main menu (SiteMap) points to a WebResource named 'msdyn_appmanagementcontrol'

You could open this web resource directly to get the same page.

https://organizationname.crm.dynamics.com/WebResources/msdyn_appmanagementcontrol                      

Here is the node you are missing from your SiteMap XML:

<Group Id="Application" ResourceId="Menu_Label_Application" DescriptionResourceId="Menu_Label_Application" ToolTipResourseId="Menu_Label_Application_ToolTip" IntroducedVersion="8.1.0.0">   <SubArea Id="nav_app_modules" ResourceId="App_Modules_SubArea_Title" DescriptionResourceId="App_Modules_SubArea_Description" ToolTipResourseId="App_Modules_SubArea_ToolTip" Icon="/_imgs/AppModules_32x32.png" Url="$webresource:msdyn_appmanagementcontrol" AvailableOffline="false" Client="Web" IntroducedVersion="8.2.0.0" /> </Group>


You could use the SiteMap editor from the XrmToolBox to restore this node.

Dynamics 365 App Designer Missing

Source: https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/236640/app-designer-not-showing-in-dynamics-365/778892

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